Proton Contact | Marketing Website UX/UI Redesign

A UX/UI redesign concept for Proton Contact, focused on creating a high-converting marketing website that clearly communicates product value, improves user engagement, and encourages account creation through a structured user journey and conversion-focused experience. The project combined user journey mapping, information architecture, wireframing, heuristic evaluation, responsive design, and KPI planning to ensure both user needs and business goals were addressed throughout the design process.

Project metadata

Type
Project
Role
Product Designer UX/UI
Industry
B2C
Date
March 2024
Timeline
1 week

Problem

Potential users needed a clear understanding of Proton Contact's value proposition, features, and privacy-focused approach before creating an account. Existing content structures and user flows presented opportunities to improve clarity, engagement, and conversion.

Challenge

Design a marketing experience that balanced product education, trust building, and conversion while maintaining consistency with Proton's visual identity and design system. The solution needed to support multiple stages of the customer journey, from awareness and evaluation through to account creation.

Outcome

Delivered a conversion-focused marketing website concept that aligned with Proton's privacy-first brand, improved content structure, clarified product messaging, and established a measurable framework for evaluating business and user success after launch.

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